Privacy Policy
Last updated: October 2026
SkillSeed Academy respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or purchase our digital manuals.
1. Information We Collect
When you visit our website, place an order or contact us, we may collect personal information such as your name, email address, contact details, billing information and purchase history. We may also collect limited technical information, such as your browser type and website usage data.
2. How We Use Your Information
We use your information to:
Process and manage orders for digital manuals.
Provide access to purchased downloads.
Send order confirmations and important purchase-related communications.
Respond to enquiries and provide customer support.
Maintain website security and improve our services.
Comply with applicable legal and regulatory requirements.
3. Payments
Payments are processed through the payment service providers available on our website. SkillSeed Academy does not intend to store customers' full payment card details. Payment providers may process your information according to their own privacy policies and security practices.
4. Sharing of Information
We do not sell your personal information. We may share relevant information with trusted service providers, such as website hosting companies, payment processors and digital delivery providers, where necessary to operate our website and fulfil your orders. Information may also be disclosed where required or permitted by law.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the browsing experience. You can manage cookies through your browser settings. Disabling certain cookies may affect some website features.
6. Protection of Personal Information
We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no online system or method of electronic transmission can be guaranteed to be completely secure.
7. Retention of Information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order administration, customer support, recordkeeping and compliance with applicable legal obligations.
8. Your Privacy Rights
Subject to applicable law, you may request access to your personal information, ask for corrections, or raise concerns about how your information is handled. You may also have the right to object to or request the deletion of certain information, where legally applicable.
9. Third-Party Services and Links
Our website may use or link to third-party services. These services have their own privacy policies, and SkillSeed Academy is not responsible for their independent privacy practices. Please review their policies when using their services.
10. Children's Privacy
Our website and purchasing services are intended for individuals who can legally enter into a purchase agreement. We do not knowingly collect children's personal information for purposes unrelated to the operation of our services.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updated version will be published on our website with a revised date.
12. Contact Us
For questions, requests or concerns regarding your personal information, please contact:
SkillSeed AcademyEmail: info@skillseed.co.za
By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy.